Privacy Policy

Last updated: January 1, 2025

Your privacy is our priority

1. Information We Collect

Awiss collects information to provide better services to all our users. We collect:

  • Personal Information: Name, email address, phone number, and profile information
  • Location Data: To provide localized services and recommendations
  • Usage Data: How you interact with our app and services
  • Device Information: Device model, OS version, and unique identifiers

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and service requests
  • Send booking confirmations and updates
  • Personalize your experience
  • Respond to your inquiries and support requests

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure server facilities.

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers (hotels, restaurants, salons) to fulfill your requests
  • Payment processors to handle transactions
  • Legal authorities when required by law

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@awiss.me
  • Phone: +49 178 3450727
  • Address: AnnabergstraBe 67, Zeilsheim, 65931 Frankfurt am Main Deutschland